Home and Midlands
Head of Sales Performance and Delivery
Circa £63,000 plus bonus and benefits.
Ref: VR 01543 - Home and Midlands - Circa £63,000 plus bonus and benefits.
Job type:
permanent
Main duties of the role:
Sales Support:
? Responsible for identifying and developing specific initiatives / projects to support
incremental revenue growth through initiatives, including: sales referral programme,
lead generation, cross selling opportunities across the customer base
? Overseeing the management of our tender submissions to ensure quality and
compliance within stated requirements
? Support key stakeholders within the team in developing (and maintaining) our sales
collateral. Responsible for liaising with marketing department to refresh content
? Collaborate with senior management to report on sales performance metrics and
drive sales performance
? The ‘voice’ of sales on Group CSR/Sustainability panel
? Support our Group Cross border sales product
Performance Analysis and Reporting:
? Responsible for the ongoing measurement of the Account Management team’s
performance to agreed budgets
? Support the ongoing forecasting process to increase accuracy in both input and
output utilising both customer insight and internal reporting
? Prepare regular performance reports for senior leadership, highlighting key insights and
recommended actions.
? Management of customer reporting
Leadership:
? Management of 3 key team members.
? Lead, coach, and mentor to achieve and exceed targets.
? Implement training programs to enhance the skills and knowledge
? Regular 121’s and management of PDR programme
Customer Relationship Management:
? To monitor adoption of the CRM solution (Salesforce) and report on this continually, recommending actions to support usage and providing guidance and supporting
material
? Develop strategies to build and maintain long-term customer relationships.
Process Optimisation:
? Identify and implement innovative technologies and tools to support the sales team.
Cross-Functional Collaboration:
? Collaborate with marketing, operations, and other departments to ensure alignment and
synergy in achieving overall business objectives.
? Foster a culture of collaboration and communication within the sales team and across
departments.
Market Research:
? Stay informed about industry trends, competitor activities, and market dynamics.
? Use market insights to make informed decisions and adjust the sales strategy as needed.
? Researching new initiatives (product, price or process based) that offer incremental
revenue or margin
Key skills and attributes required:
? High level of analytical and data interpretation skills
? Good level of commercial understanding
? Ability to think laterally and creatively
? Multi-tasker
? Disciplined and structured approach
? Excellent literacy skills
? Highly numerate
? Skilled in all MS skills (Excel and PowerPoint in particular). Google Suite experience