Business Development Manager

A bit about the ‘Department’: The multi-brand sales team are a fun, collaborative and hard-working group who strive to meet the fleet needs of major corporates, public sector and not for profit organisations in the UK.  From funding to fleet management and mobility, our team will consult, support and offer a blend of products and services, that together attract new customers and help drive our existing customer’s fleet ambitions forward.  

What you’ll be doing:

How you could stretch this role:

·       Prospecting and winning new customers, to achieve individual sales targets

·       Identifying and proposing solutions to sell to prospective customers

·       Working in partnership with telemarketing to maximise appointment opportunities

·       Tailor solutions as appropriate to ensure customer needs are met, make proposals to the Head of New Business and Senior Management team to ensuring an appropriate return in improved efficiencies or supplemental profit

·       Ensure all solutions recommended to customers are deliverable, accompanied by approved profit models and demonstrate sustainable account profitability

·       Identify opportunities to re-engage previous  customers, understanding reasons for leaving, addressing and satisfying to a level that the customer returns

·       Utilise CRM (Salesforce) ensuring all sales activity is recorded and maintained

·       Identify key internal relationships and utilise their experience and expertise, where required

·       Provide support and development with your own prospects and in assistance with your peers

·       Know all prospects within your portfolio and have an understanding of their fleet decisions

·       Build relationships with manufacturer and supply chain, to establish mutual opportunities

·       Achieve minimum prospecting activity and report to the Head of New Business

·       Deliver appropriate activity to achieve all targets

·       Understand the product portfolio and where it fits with the wider industry

·       Develop and maintain business plan for your role responsibility and annual targets

·       Preparation of reports summarising activity as required

·       Attend sales meetings when required to do so

·       Build strong and effective internal relationships

·       Reinforce the culture and values of the business through appropriate behaviors and actions

·       Perform professional handover of account to Implementation and Account Management.

·       Progress to manage complex, major fleet bids

·       Develop new advanced negotiation and presentation skills

·       Gather cross department experience of our operational capability and how we deliver our products and services

·       Increase customer awareness by following and assisting successful bids through a full implementation process to ‘go live’

·       Enhance responses through creative thinking and design

Experience you’ll gain:

How we’ll support you:

What you’ll get to own:

·       Product and services knowledge

·       In depth understanding of customer fleet requirements

·        Production System and Kaizen continuous improvement

·       A full  induction

·       Provide a great learning opportunity to develop the core skills required to excel in the role.

·       Give you the space and opportunity to be your whole self at work.

·       Foster a learning culture, providing you with clear and constructive feedback, and encouraging you to do the same.

·       Introductory , product and services training

·       Shadowing and training from Sales and Account Management

·       Direct support from Operational Leadership Committee via Head of Account Management

·        Production System training

·       Regular All Hands meetings and best practice sharing with Sales Team

·       Telemarketing to aid appointment generation

·       Individual prospect territory

·       Sales target within territory

·       Creation and delivery of prospect proposal through to implementation

Key Experience & Skills:

Attributes & Behaviours

Essential:

·       Proven new business success in fleet industry

·       Highly computer literate

·       Ability to create, present and negotiate solutions internally and externally up to C-Suite

·       Natural self-starter with consultative approach

·       Work without direct supervision and on own initiative

Desirable:

·       OPL background

·       Salesforce CRM understanding

·       Use of Deloitte fleet analysis software

·       Understanding of MaaS and SaaS in fleet environment    

Essential:

·       Confident negotiator

·       Confident communicator

·       Excellent written and verbal English skills with keen attention to detail

·       Excellent organisational and time management skills with ability to prioritise work

·       Ability to work under pressure and to tight deadlines

·       Capable of managing multiple workloads / tasks

Desirable:

·       Knowledge and understanding of best practice

·       Strategic and creative thinking

In line with our Talent Enablement culture, we will give you ownership and encouragement to deliver outcomes that lie outside of the remit of this Job Profile. We do this to give you additional experience to stretch and develop you within your role, empowering you to be the best you can be and to facilitate other progression opportunities within the business.