Payroll and Benefits Manager

to £56,000 plus excellent benefits £7,250 bonus, company car scheme, pension and family medical

Ref: VR200520 - Oxford - to £56,000 plus excellent benefits

Job type:

Role              Payroll & Benefits Manager

Location       Oxford

Salary            to £56,000 plus £7,000 bonus, pension, family medical and access to 2 company cars

Overview      Exciting opportunity to join a major UK based corporation. Employing 8,000 staff                           across 5 locations, you will be responsible for a team of x10 payroll specialists                               servicing the the whole UK operation.



·Management and leadership of the Payroll & Benefits Team

·Manages escalations relating to Payroll & Benefits

·Ensures that where a system or process issue is found it is followed up and all necessary steps taken to ensure it does not reoccur.

·Ensures compliance with company policies and statutory guidelines

·Supports with Payroll inputs when required

·Ensures key tasks for area of expertise are documented i.e. Payroll Calendar, Benefits deadlines, Sprint calendars

·Validation of payroll output ensuring all tasks completed accurately and on time. Rectify any issues before Payroll sign off.

·Ensuring the Payroll system is up to date and all required changes have been requested and tested

·Manages employee escalations via nominated mailboxes

Key Accountabilities 

1.Team Management

Give disciplinary direction to team members, holding regular 1:1s and providing input into the annual performance review.

Manage any performance issues within the team and provide and monitor development plans for employees where appropriate.

Working with the Payroll Steerer, ensure that Payroll is completed accurately and on time each month.

2.Service Provision

Responsible to ensure a high quality, professional Payroll & Benefits service to all UK entities.


Ensure consistent and regular communications to own team to ensure key information and expectations are understood

Be the key point of contact for the team. Ensure central processes are adopted into the team and that the UK perspective is shared and represented in the international community.

4.Issue resolution

Ensure that where an issue or error is found in the Payroll & Benefits team that a systemic fix is found, implemented and documented to prevent re-occurrence.

Ensure that all responsibilities within the Payroll & Benefits team (Project deadlines, delivery deadlines, outstanding issues, communications etc) are brought to closure swiftly

5.Adherence to internal guidelines

Ensure that purchasing processes are followed by the Payroll & Benefits team.

Ensure all relevant Purchase Orders are raised correctly, on time and meeting company guidelines.

6.Payroll Run.

Ensure that all payroll activities are carried out as per business requirements meeting all deadlines.

7.Tax and NI

Ensure compliance in all relevant country legislation.

8.Monitoring SLA

Monitor accuracy of Payroll i.e. the correct and accurate administration of deductions and allowances by the team to ensure that all payroll data is accurate as dictated by Group guidelines and policies as well as relevant employment legislation.

Uses reporting system to monitor team statistics

Reports on SLA. Uses results to prepare management dashboards

9.Technical Expertise

Have a complete overview in area of expertise i.e. Payroll for all UK sites and be able to provide support and guidance.

Provide technical expertise to HRM and internal departments to ensure consistent adherence to guidelines and policies.

10.Act as point of contact for operational escalations

Deal with escalations from HRM and Trade Union where the team have been unable to respond effectively or which have resulted in significant/multiple escalations.

11.System Changes

Take ownership for investigating, analysing and raising the required tickets within area of expertise.

Correctly raise JIRA stories providing all required documentation

Follow change through to testing

Ensure relevant business and system documentation is completed

12.Project Management

Be the initial point of contact for all new projects which will impact the Payroll & Benefits team. Work with the Payroll process & Controls specialist to deliver the projects and turn them into business as usual.


Act as the deputy for the Head of HR Services and Global Assignments, UK where required.

14.Attend relevant circles and working groups

Act on behalf of the team as the nominated expert.

15.Promote better ways of working

Pro-actively look at ways to drive change within the team through simplification and automation.


For more information about this role please contact Critical Selection ASAP. 

Apply now

Register your CV

By sending us your CV, it will be directed to the relevent consultant that specialises in your industry sector and skill set.

Register now