Home and Midlands

Head of Sales Performance and Delivery

Circa £63,000 plus bonus and benefits.

Ref: VR 01543 - Home and Midlands - Circa £63,000 plus bonus and benefits.

Job type:
permanent

Main duties of the role: Sales Support: ? Responsible for identifying and developing specific initiatives / projects to support incremental revenue growth through initiatives, including: sales referral programme, lead generation, cross selling opportunities across the customer base ? Overseeing the management of our tender submissions to ensure quality and compliance within stated requirements ? Support key stakeholders within the team in developing (and maintaining) our sales collateral. Responsible for liaising with marketing department to refresh content ? Collaborate with senior management to report on sales performance metrics and drive sales performance ? The ‘voice’ of sales on Group CSR/Sustainability panel ? Support our Group Cross border sales product Performance Analysis and Reporting: ? Responsible for the ongoing measurement of the Account Management team’s performance to agreed budgets ? Support the ongoing forecasting process to increase accuracy in both input and output utilising both customer insight and internal reporting ? Prepare regular performance reports for senior leadership, highlighting key insights and recommended actions. ? Management of customer reporting Leadership: ? Management of 3 key team members. ? Lead, coach, and mentor to achieve and exceed targets. ? Implement training programs to enhance the skills and knowledge ? Regular 121’s and management of PDR programme Customer Relationship Management: ? To monitor adoption of the CRM solution (Salesforce) and report on this continually, recommending actions to support usage and providing guidance and supporting material ? Develop strategies to build and maintain long-term customer relationships. Process Optimisation: ? Identify and implement innovative technologies and tools to support the sales team. Cross-Functional Collaboration: ? Collaborate with marketing, operations, and other departments to ensure alignment and synergy in achieving overall business objectives. ? Foster a culture of collaboration and communication within the sales team and across departments. Market Research: ? Stay informed about industry trends, competitor activities, and market dynamics. ? Use market insights to make informed decisions and adjust the sales strategy as needed. ? Researching new initiatives (product, price or process based) that offer incremental revenue or margin Key skills and attributes required: ? High level of analytical and data interpretation skills ? Good level of commercial understanding ? Ability to think laterally and creatively ? Multi-tasker ? Disciplined and structured approach ? Excellent literacy skills ? Highly numerate ? Skilled in all MS skills (Excel and PowerPoint in particular). Google Suite experience