Account Development Manager

£30,000 - £33,000 plus commission and benefits

Ref: VR 01292 - Homebased - £30,000 - £33,000 plus commission and benefits

Job type:


Account Development Manager – Permanent


Remote/National – with travel post Covid-19


Account Development


Senior Account Development Manager/ Head of Account Development


  • Account Management experience
  • Experience at engaging, holding & building relationships
  • Professional and credible as the role will require senior stakeholder management both internally and externally.
  • Strong presentation skills both face to face and remotely – Video conferencing etc.
  • Diplomacy


  • Management of Public & Private Sector organisations – In the main these will be in Tier 3 of Tuskers customer scoring matrix. Eligible employer base of 750-1500 ee’s in the main.
  • Identify and manage opportunities within existing customers to drive marketing visibility, process improvements and order take.
  • To ensure customers Aged Debt is continually monitored alongside the Finance Team
  • Engaging with customers within HR, Finance and Marketing depts.
  • Work proactively in partnership with the Marketing team to ensure each of our customer have a robust communications plan.
  • Work collaboratively & pro-actively with UK Strategy & Commercial Partnership Manager to ensure strong growth with EBP’s (Employee Benefits Providers)
  • Work closely with the Business Development and Account Implementation teams to help obtain new business to ensure the smooth transition from prospect to customer.
  • Working with all levels and areas of the business but predominately with Marketing, Customer Service, Implementation and the Sales Team
  • To achieve and exceed (where possible) the set budgeted targets
  • Issue management and resolution
  • Propose advisory changes of scheme structure to the customer where necessary and then see those changes through to completion
  • Management of Scheme Awareness Plans for all allocated customers



  • Established history or rapport building and relationship
  • Personal presence and credibility; demonstrating enthusiasm and self-motivation
  • Experience in developing and managing relationships
  • A good level of IT literacy; with a robust knowledge of Excel, Word, PowerPoint and online systems
  • Excellent communication skills; commercially and financially astute
  • Ability to work to tight deadlines and demanding targets
  • A basic knowledge of the UK benefits industry
  • Proficient knowledge of current UK Tax and NI rules and legislation
  • Full UK driving licence


  • Forward Thinking
  • Integrity
  • Respect
  • Smart
  • Teamwork


  • Highly motivated and enthusiastic
  • Honest
  • Acts with integrity
  • Holds a can do attitude
  • Strong relationship skills
  • Problem solving skills
  • Calm and professional
  • Intelligent manner
  • Works well under pressure.

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