Leeds / Sheffield / Manchester area

Account Development Manager

£45,000 £10,000 ote

Ref: VR 1114 - Leeds / Sheffield / Manchester area - £45,000

Responsibility for delivery of the 3rd party Existing Business objectives and target for your customer base. Ownership of the relationship with an allocated portfolio of customers and a close working relationship with the 3rd Party Business Development and Sales Support teams.

 

Key Responsibilities:

 

• Achieve Existing Business Renewal delivery target
• Achieve Existing Business Growth delivery target
• Achieve Ancillary Service target
• Achieve customer activity targets
• Produce and maintain an Account Development Plan (ADP) for all customers
• Implement New Customers as part of the Handover Process with the Business Development team
• Update and Maintain SalesForce to measure and manage:-
  • Renewal and Growth ambitions
  • Sole Supply objectives
  • ProFleet 2 sell-in
  • ThreeSixty sell-in
  • Accident Management sell-in
  • Daily Rental sell-in
  • Customer Satisfaction Index score

 

• Meet company objectives for:-

 

• Quality of account review meetings
• Customer advocacy
• Proactive ancillary service sell-in

 

• Attend monthly team meetings
• Provide regular customer progress updates to relevant stakeholders
• Adhere to the agreed operating rhythm
• Work with the 3rd party Head of Sales to deliver quarterly sales initiatives (e.g. Special Offers, Product Focus, hot topics) to help increase penetration into your customer base
• Work closely with all other internal departments to ensure all services required by the customer and 3rd party can be delivered.
• Ensure quality of service in accordance with the 3rd party brand.